SkillsIQ have released the SIR Retail Services Training Package V4.0 Case for Endorsement. This relates to the creation of seven new cross-sector units of competency in the area of Consumer Engagement via Online and Social Media.
This is one of eight cross-sector projects which the Australian Industry and Skills Committee (AISC) has commissioned for the development of generic Training Package Products, in order to strategically address common skills needs identified in Industry Skills Forecasts. Read more about the projects on the AISC website.
The Case for Endorsement and the Implementation Guide can be accessed through the links below:
If you would like to comment, contact your FutureNow Industry Manager. The feedback period closes on 28 June 2019.