Hospitality

Hospitality Case Studies

Western Australia has a rich diversity of hospitality businesses with great workforce initiatives. FutureNow continues to undertake research on best practice models to share information with our industry and training partners. Below is a case study which illustrates successful implementation of identified strategies both internationally and locally, including the Western Australian Hospitality Ambassador Program.

Read about Innovative Hospitality Skilling Programs

Current Projects

FutureNow consults with the broader tourism industry, training providers and other stakeholders to explore business skills training options for tourism operators.

Annual Industry Snapshots
Based on ongoing collection of industry information and analysis of workforce trends, FutureNow produces industry-specific reports, updated annually.

Read our current Accommodation
Industry Snapshot

Read our current Cookery and Food & Beverage
Industry Snapshot

FutureNow Perth Hotels Workforce Project
In 2019 the FutureNow Perth Hotels Workforce Project investigated current and future labour supply issues in Perth hotels in relation to the increase in new accommodation options. It examined the hospitality industry’s requirements for a professional workforce relative to the available supply of workers.

FutureNow Perth Hotels Workforce Project Report

Training and Education

FutureNow works with stakeholders across the training and education landscape, and has a formal role to play in the development of vocational education and training to meet industry needs.

Western Australians have access to a range of hospitality and cookery training and education opportunities, from secondary schools, through to vocational and higher education providers, including TAFEs, private Registered Training Organisations, and Edith Cowan University, Murdoch University and Curtin University.

SIT Tourism, Travel and Hospitality Training Package

Training package qualifications are developed through a process of national consultation with industry.
FutureNow works with our industry partners across Western Australia to provide current industry advice that informs the development or review of Travel and Tourism training package products.

The current SIT - Tourism, Travel and Hospitality Training package, comprises 33 qualifications in tourism, travel, hospitality, cookery and events at levels ranging from Certificate I to Advanced Diploma.

Learn about the key players involved in the development of Travel and Tourism training package products:

The Australian Industry Skills Committee plays a critical role in the approval of national training package products.
The Tourism, Travel and Hospitality Industry Reference Committee (IRC) is the formal channel for considering industry skills requirements in the development and review of training packages.
SkillsIQ is the Skills Service Organisation that supports the Tourism, Travel and Hospitality IRC in their work developing and reviewing training packages.

Apprenticeships and Traineeships

Apprenticeships and traineeships provide a way to combine training with a job, enabling the student to work towards a nationally recognised qualification whilst earning a wage.

Access the traineeships linked to Hospitality and Cookery Qualifications

VET for Secondary Students

FutureNow works with industry to provide current advice on the suitability of vocational Tourism qualifications for delivery to secondary students. This advice is collated and updated annually into the VET Qualifications Register for Secondary Students.

Access the current VET Qualifications Register for Secondary Students.

Our Industry Partners and key resources

FutureNow works closely with a wide range of industry partners in hospitality to examine current trends and identify opportunities to support its workforce.

In particular, we wish to thank the following partner organisations, who maintain representation on our Board and Industry Advisory Groups:

COVID-19 Updates and resources for the Hospitality Industry