careers | training | training packages | apprenticeships & traineeships
Hospitality is commonly defined as the provision of food, beverage, catering, gaming and accommodation services for the consumer who may be a tourist or a local resident.
The hospitality industry is one of the largest in Australia. It includes businesses that provide accommodation, meals and drinks services such as hotels, motels, resorts, restaurants, function and events venues, catering companies, clubs and casinos.
Skills and experience in the hospitality industry can lead to exciting careers that may see you working and travelling throughout Australia and the world as an industry professional.
Personal attributes: 
The hospitality industry is customer-service driven. People skills are an essential part of working in the industry.
- good communication skills
- a strong customer focus
- smart presentation and grooming
- organisational skills
- ability to work in a team
- ability to work well under pressure
- good technical skills and knowledge
- ability to work on your feet for extended periods
- flexibility to work days, nights, weekends and public holidays
Examples of careers in hospitality include:
- Bar Attendant/Supervisor
- Barista
- Cafe/Coffee Shop Operator
- Cashier
- Caterer
- Caravan Park and Camp Ground Personnel
- Chef
- Cook
- Customer Service Officer
- Food and/or Beverage Service Manager
- Gaming Attendant
- Hotel Service Supervisor
- Hotel/Motel Front Office Clerk
- Hotel/Motel/Restaurant/Club Manager
- Housekeeping Attendant
- Kitchen Hand
- Patissier
- Restaurateur
- Site Manager
- Waiter
Want to know more about careers in Hospitality?
FutureNow - The Creative & Leisure Industries Training Council Inc.
Contact: Michelle Sidebottom - Project Manager Tourism & Hospitality
Phone: (08) 9285 8555
Email: msidebottom@futurenow.org.au
Website: www.futurenow.org.au
Click on the following link for further infomation on careers available in the Hospitality industry: FutureNow Tourism, Hospitality & Events Careers Flyer
Career Centre
Location: City Central Building, Level 2, 166 Murray St (Mall), Perth 6000
Phone: 13 23 98
Email: career.developmentcentre@det.wa.edu.au
Website: www.trainingwa.wa.gov.au/careercentre
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nationally recognised training
Nationally recognised training in hospitality comes from the Tourism, Hospitality and Events SIT07 Training Package and is the national framework for skills development including nationally recognised units of competency and qualifications to train and assess individuals in a range of skills and occupations in tourism, hospitality and events.
Tourism, hospitality and events are in fact three separate industries but have such close links that they are often thought of and presented as one. The interrelationship exists because of the integrated products and services they produce, the close business-to-business relationships that exist across all three industries, the common customers they service and the sales and service staff employed, who often cross industries during their career. Many skills are common across these three service industries and this Training Package provides for both specialist and generic skills development.
Hospitality qualifications include:
SIT10207 Certificate I in Hospitality
SIT10307 Certificate I in Hospitality (Kitchen Operations)
SIT20207 Certificate II in Hospitality
SIT20307 Certificate II in Hospitality (Kitchen Operations)
SIT20407 Certificate II in Hospitality (Asian Cookery)
SIT30707 Certificate III in Hospitality
SIT30807 Certificate III in Hospitality (Commercial Cookery)
SIT30907 Certificate III in Hospitality (Asian Cookery)
SIT31007 Certificate III in Hospitality (Catering Operations)
SIT31107 Certificate III in Hospitality (Patisserie)
SIT40307 Certificate IV in Hospitality
SIT40407 Certificate IV in Hospitality (Commercial Cookery)
SIT40507 Certificate IV in Hospitality (Asian Cookery)
SIT40607 Certificate IV in Hospitality (Catering Operations)
SIT50307 Diploma of Hospitality
SIT60307 Advanced Diploma of Hospitality
6430 Associate Degree in Hospitality Management
Click here for an overview of the Vocational Education and Training: Tourism, Hospitality and Events Training Package (SIT07) from Service Skills Australia, the National Industry Skills Council responsible for the Tourism, Hospitality and Events Training Package.
Click here for more information about this Vocational Education and Training Package via the National Training Information Service (NTIS) website.
apprenticeships & traineeships
Hospitality Apprenticeships available in Western Australia
Chef - Certificate III in Hospitality (Commercial Cookery)
Hospitality Traineeships available in Western Australia
Certificate II Croupier - Hospitality (Table Gaming)
Certificate III Croupier - Hospitality (Table Gaming)
Certificate III Hospitality (Accommodation Services) - Hospitality
Certificate II Hospitality (Asian Cookery) - Hospitality (Asian Cookery)
Certificate II Hospitality (Catering Operations) - Hospitality (Kitchen Operations)
Certificate II Hospitality (Commercial Cookery) - Hospitality (Kitchen Operations)
Certificate III Hospitality ( Food & Beverage) - Hospitality
Certificate II Hospitality (Operations) - Hospitality
Certificate III Hospitality (Operations) - Hospitality
Certificate II Hospitality (Patisserie) - Hospitality (Kitchen Operations)
Certificate IV Hospitality (Supervision) - Hospitality
About Apprenticeships and Traineeships
Apprenticeships and traineeships combine practical experience at work with structured training. As an apprentice or trainee, you enter into a formal training contract with an employer that leads to a nationally recognised qualification.
Apprentices and trainees spend most of the time in paid employment, learning practical skills on the job and putting them into practice. The rest of the time is spent in structured training at a registered training organisation like a TAFEWA college, or in the workplace.
People of all ages can undertake apprenticeships and traineeships. Most can be undertaken on a full-time or part-time basis – and many can be started at school.
What's in it for you?
· You can earn wages while you learn.
· You can complete your training early if you show you have the skills.
· You can get a qualification that is recognised Australia wide.
· You can start training while you're in school.
Get the best of both worlds by being paid to learn on the job while doing structured training at TAFEWA or another registered training organisation.
Not only will your qualification be nationally recognised, you'll also have loads of experience in the industry of your choice.
Check out the ApprentiCentre website for further details on apprenticeships and traineeships available in Western Australia (http://www.det.wa.edu.au/apprenticentre), email: apprenticentre@det.wa.edu.au or phone: 13 19 54.
higher education
Higher Education Qualifications in Hospitality provided by universities in Western Australia:
Hospitality Management:
Associate Degree of Hospitality Management
Bachelor of Business
Bachelor of Business (Hospitality Management) Honours
Bachelor of Hospitality Management
Bachelor of Hospitality Management Honours
Doctor of Philosophy
Master of Hospitality Management by Research
Hospitality & Tourism Management
Bachelor of Hospitality and Tourism Management
Bachelor of Commerce (Hospitality and Tourism Management)
Bachelor of Tourism (Hospitality and Tourism Management)
Master of Business Administration
Master of Business Administration (International)
Western Australian Universities:
Curtin University of Technology
University of Notre Dame Australia
University of Western Australia